Roadside Recovery & Towing Services in Portsmouth, VA

 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Ghost in the Machine 
 
 
 
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The charging system on the Lexus broke down while I was driving home. Managed to get it to a 7-Eleven parking lot and started the process of locating a towing service for early the next morning. I contacted SEVERAL different vendors and found the early morning hour (service visit set for 7:20) eliminated most vendors. I had set on a single vendor who expressed reluctance at the early time then agreed at a HEALTHY price until I got a response from Patriots Towing and Recovery. As I was working through Yelp, initially it was through email. Question went back and forth as information was provided. Then the quote came in. It's as SIGNIFICANTLY lower than the one I was previously quoted and included a Military Discount, something I hadn't expected and they had informed me of without me having to ask. The price difference was so large that I had to send one more email verifying it's accuracy. They verified and set the appointment. The next morning I received a phone call of Patriots Towing and Recovery informing they were making their way the automobile. I met the towing technician, Jimmy. Very professional and friendly. He quickly got the car lifted and set up for towing. The trip to the dealership and the drop off went smoothly. Jimmy then quoted me the same price I was quoted online, explained the Military Discount deduction, and paid, by card (was a Credit Card service fee that was reasonable). He then sincerely thanked me for my service as he shook my hand. Patriots Towing and Recovery has truly earned my respect and I will very happily endorse them to any who need towing and recovery services. Great Service, Schedule Flexibility, and Professionalism. And a bit of American Pride. Cannot express how appreciative I am for the service. Michael L Shavers

Owner's reply
We’re honored by your kind words and grateful for your service. We’re glad Jimmy and our team could provide reliable, professional service when you needed it most. Your recommendation means a lot to us!
  
 
  
 
 
 
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 Marz Da Indigo 
 
 
 
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Man look I can’t say enough how much Patriot Towing helped me out in a clutch! My EV ran out of battery (long day lot of running around) and was stuck on HWY 58 in Suffolk. I needed to get my car to the dealership in Chesapeake to charge it up. Bro legit towed my car at 3am (NO KEYS) and got my car to the dealership plus was kind enough to plug it up for me so it had charge by time I got there. 10/5 would recommend and call again. I’m a military vet so the fact that Patriot Towing were the only tow company that was AFFORDABLE AND RELIABLE is top tier!

Owner's reply
Thank you for your Service to AMERICA and have a Happy Thanksgiving
  
 
  
 
 
 
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 Sean Dugan 
 
 
 
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Fast reaponse and great service at 3:00am.  I higjly recommend

Owner's reply
Thank you for your review, unfortunately you have to have bad luck to need us,Thank you for choosing Patriots Towing we appreciate your Business. Thanks again...
  
 
  
 
 
 
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 Laura Innes 
 
 
 
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Had to have my car towed and they showed up faster than any tow truck has ever showed up to get me.  Got my car home safe and sound Also the  driver is a nice guy!

Owner's reply
Thank you for choosing Patriots Towing, we appreciate your Business..
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Kimmie Brown 
 
 
 
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Very friendly... awesome company would recommend

Owner's reply
Thank you for choosing Patriots Towing.
  
 
  
 
 
 
 
    
 
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